KM 20, Route de l'Ourika, BP N° 45 Rhmate 42250 - Marrakech - Maroc
+212 (0) 524 484 665

Covid-19 health guidelines

Reservations under special sanitary conditions covid 19 in Morocco.

Instructions regarding Covid 19 according to the government rules in force when you book.

Reservations 2 nights minimum.

We thought that last minute and overnight bookings would not allow us to prepare the suites properly. We need more time to disinfect the suites, clean the laundry and follow the work of the staff.

It is important and preferable that customers reserve in advance so that we can prepare their rooms as best as possible regarding precautions against Covid19. Staff need more time. We will do our utmost to supply the suites before 2 p.m. We count on our customers to vacate the rooms at 11 a.m. customer base. On the other hand, for groups that can confirm with a document, family for example, we can rent the entire house. (Subject to the agreement of the authorities when you request).

The temperature measurement of customers at the entrance is compulsory.

The staff will be equipped with protections, gloves, visors or masks according to the government directives in force on the date of reservations.

We will provide gel to disinfect the hands. In addition, we ask our customers to provide themselves with all the protections necessary to protect themselves and to respect the distances vis-à-vis the clientele present and vis-à-vis the staff.

Breakfast and meals can be served in our different spaces, patio, garden terrace, swimming pool, lounge on the ground floor. It will be easier for us to prepare the tables and respect the distances, if we know the times of the arrivals in the dining room. The tables will be chosen by us and the customers, then prepared for everyone’s arrival with respect for distances and maximum hygiene.

If necessary we will make our bread to avoid many uncontrolled manipulations from the bakery to the delivery of the bread. For meals, the entrees will be cooked and the fruits will be washed in white vinegar.

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